Extensive Sales & Marketing
The Indian Hotels Company Limited global sales teams are located across 12 locations in India and internationally. They are responsible for driving sales for all the brands of IHCL. Experienced teams with strong relationships with Corporates, Travel Consortia, Travel Management Companies, Meetings Incentives, Conferences and Events organizers including Professional Conference Organizers and 3rd party sites. A special team focuses on Weddings and social events. Travel Industry Sales focuses on Key wholesalers, tour operators, travel agencies and luxury travel specialists.
In addition manage programs with Luxury specialists such as Virtuoso, Signature, Traveler Made and Amex Fine Hotels and Resorts.
Our Revenue Management and Distribution team provide solutions for managing pricing and inventory to ensure maximization of revenues and profits for the hotels. The various distribution systems include the Taj Reservations Worldwide providing 24 x 7 toll free reservation services for all hotels, Global Distribution Systems, Direct web distribution and third party websites. All our hotels are represented and accessible through the GDS under our unique TJ code. IHCL has close associations and partnerships with leading consortia and global agents. Our Corporate Marketing drives a range of dynamic, innovative and market specific initiatives including strategic customer and B2B advertising, omni channel media outreach and strong marketing products to ensure a globally reputable brand.
Integrated Loyalty Programme
Taj InnerCircle program, one of the most rewarding and awarded loyalty programs, has now migrated into Tata Neu. An exciting platform that brings together multiple Tata brands into one powerful app. It is a Universal program, Single currency, Enhanced value to customers & Digital First Interface. Guests can earn & redeem neucoins across multiple brands.