Tajness

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Tajness is the soul of our culture. It is an implicit trust in people to forge invaluable relationships by creating an emotional connect with our various stakeholders. It subtly guides all our behaviours. Tajness is the way we do what we do. 

IHCL Core Values

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Mr. Gaurav Pokhariyal
Senior Vice President & Global Head – Human Resources
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Mr. Gaurav Pokhariyal
Senior Vice President & Global Head – Human Resources

Gaurav brings with him 28 years of rich experience in Operations. He has essayed a number of critical roles along the way such as General Manager – The Taj Mahal Palace & Tower, Mumbai, Area Director - New Delhi & GM - Taj Palace, New Delhi, Senior Vice President - Operations Delhi, NCR & Rajasthan, Senior Vice President - Operations NCR, UP, Uttarakhand, Jaipur & Ajmer and most recently, Senior Vice President – Operations, North".

Gaurav has an MBA in International Hospitality - Marketing and Innovation from the Glion Institute of Higher Education, Switzerland, and a Diploma in Hotel Management from IHM Pusa.

He is a go-getter and carries a ‘nothing is impossible’ attitude which has helped him break barriers, present out of the box solutions and rally teams. Gaurav is known for his decision making ability, commitment and passion towards his work. He has an innate understanding of people and enjoys getting the best out of them, qualities that will hold him in good stead in his new role.

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Employee Testimonials

Life at IHCL

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Growth

With a wide array of locations across various geographies, IHCL offers opportunities that allows our associates to choose their preferred career path. Focussed mentoring and training enriches both professional and personal development.

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Benefits

Enjoy the luxury and hospitality of our hotels with the Associate Holiday Plan coupled with offers at restaurants, spa and salon. The Family & Friends rate allows you to extend the special rate-benefit to your loved ones for stays at our hotels across the world.
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Mobility

Our presence across the globe introduces our associates to a vast range of destinations, each one boasting its own language, recipes, traditional attires, rituals and the picturesque landscapes that define their distinctive topography. Opportunities to move freely between functions, hotels and even across the various Tata companies enhances and reflects the versatility of our associates.
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Diversity & Inclusion

Our foundation of embracing all is at the core of our philosophy and we believe it to be the reason of our success. Our welcoming environment for associates, equal chance for all irrespective of any differences and empathetic leadership are key to IHCL. Today, with pointed efforts towards diversity, supplier inclusion – together, we aim to take IHCL to greater heights.
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Learning and development

Our commitment to the growth and development of our associates is fuelled by providing focused learning and development programs. Our holistic approach to transform our associates into well-rounded professionals, who emerge as leaders is what drives the immense loyalty of our associates.

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Recognition

We recognize their excellence through various platforms with our Hermes award winning STARS program being the key recognition platform. We also reward our associates through Hotel Recognition Programs and Long Service Awards.
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Work Environment

Giving six days off a month is just one of the many commitments that we have taken in order to make sure that each associate has a healthy and balanced lifestyle. Each of our hotels have distinctive environments, but mutual respect is the underlying all across.

IHCL Friends and Family

IHCL's new Friends and Family offer allows your friends and family members to book stays at all IHCL hotels including Ginger hotels at fabulous discounted rates!

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Work with a Global Leader

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Join the IHCL family

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